Grau works on web, infrastructure and analysis, from Ankara. It is described by what it does and where its limits are — not by claims about size or ambition.
The work started in late 2021 under a different name, focused on information technology. Over time it narrowed to what it does well, the name changed, and it settled here: clear scope, and limits that are said out loud.
Ankara, Türkiye
Owned and run by Özen Bilişim Danışmanlık Tic.
Further company information is kept private under KVKK.
Sites are built by hand in code — not on WordPress or page builders. That means cleaner, faster work, fewer moving parts to break, and far less surface for anyone to tamper with after handover. Scope is defined before work begins, and what is outside it is said out loud.
Technical work should be legible. A client should understand what was done, why, and what stays their responsibility. The aim is not the biggest promise — it is work that holds up, handed over so you keep control of it.
Clear scope, honest limits and no inflated claims. Infrastructure is arranged openly through providers rather than hidden behind one bill. You get work built to a standard, documented, and delivered without lock-in.
This notice explains what the contact form collects, why, and how long it is kept.
What is collected: name or contact name, email, optional phone, optional website or domain, request details, selected service, preferred contact method, IP address, user agent, timestamp, language and the consent record.
Why: to review your request, understand its scope and any provider need, and reply through the details you gave. IP address and user agent are kept for security, abuse prevention and record-keeping.
How long: the request is delivered to Grau by email and kept there as the working record. On the server, only a short-lived copy is kept, and it is deleted automatically after about a week.
Sharing: data is not sold. Where an agreed scope needs infrastructure, only what is necessary is shared with the relevant external provider, which acts under its own terms. A copy of the request is emailed to Grau’s own mailbox for handling.
Payment: the site does not collect card numbers, banking passwords, identity scans or sensitive payment credentials.
Your rights: you can ask what is held about your request, ask for corrections, or ask for it to be removed, using the address below.
Contact: contact@grau.agency
These terms describe how requests, scope and delivery work.
This site uses essential storage only: a session for form security (including the CSRF token), a rate-limit record to prevent form abuse, and a stored language preference and cookie-banner choice in your browser.
No analytics or advertising cookies are used. If analytics is ever added, this notice and the consent handling will be updated first.
The contact form is the main function of this site. What you enter is stored so the request can be reviewed and answered.
The request is delivered to Grau by email — that mailbox is the record. It covers the form fields plus IP address, user agent, timestamp, language and the consent record. On the server only a short-lived copy is kept and it is deleted automatically after about a week. The site does not email the visitor unless a separate confirmation is set up.
The site does not send automated marketing and does not collect payment data.
Payment details are shared only after the requested scope is reviewed. Depending on the confirmed scope, payment may be made through IBAN/bank transfer, CepBank, easy address transfer or payment link. The website does not collect card numbers, banking passwords or sensitive payment credentials.
Rules, delays, fees or interruptions from a bank or payment provider are outside Grau’s control.
Domain, hosting, SSL and server resources may be arranged through external providers where needed. This is not simple reselling; it covers selection, configuration, alignment with the agreed scope and handover.
A VPS or VDS is provided through a partner chain and is self-run after purchase unless a separate managed scope is agreed. Provider rules, pricing, account limits, delays and outages are set by the provider and are outside Grau’s control.
Once handover is complete, the agreed scope is considered met. Changes made afterwards — by you or a third party, to the code, DNS, hosting panel or content, or through unauthorised edits — fall outside the original scope.
Problems that result from such changes are not covered by the original scope. Further work, maintenance or support needs a separate written scope.
For the data held from a contact form submission, you can ask what is held about your request, ask for inaccurate data to be corrected, or ask for it to be removed.
Send requests to the address below. Because submissions are stored to be read by a person, a request is handled after it is reviewed.
Contact: contact@grau.agency