This notice explains what the contact form collects, why, and how long it is kept.
What is collected: name or contact name, email, optional phone, optional website or domain, request details, selected service, preferred contact method, IP address, user agent, timestamp, language and the consent record.
Why: to review your request, understand its scope and any provider need, and reply through the details you gave. IP address and user agent are kept for security, abuse prevention and record-keeping.
How long: the request is delivered to Grau by email and kept there as the working record. On the server, only a short-lived copy is kept, and it is deleted automatically after about a week.
Sharing: data is not sold. Where an agreed scope needs infrastructure, only what is necessary is shared with the relevant external provider, which acts under its own terms. A copy of the request is emailed to Grau’s own mailbox for handling.
Payment: the site does not collect card numbers, banking passwords, identity scans or sensitive payment credentials.
Your rights: you can ask what is held about your request, ask for corrections, or ask for it to be removed, using the address below.
Contact: contact@grau.agency